Our Online Bill Pay is even better!

DC Bank is very excited to announce an upgrade of our electronic bill pay product.   You’ll find a whole new look and feel, additional feature/functions and a superior level of service. 

As always, we take seriously our commitment to provide the very best service and products to our customers.  Occasionally, that commitment requires change.  With your cooperation, the steps outlined below should minimize the impact of inconvenience this change in service will cause for you.  We are absolutely committed to making this as simple a transition as possible for you!  Once the changes are complete, we’re confident you’ll be just as excited as we are about our new product. 

NEW PRODUCT AVAILABILITY

Below you will see the option to login to our New Bill Pay site.  At your absolute earliest convenience, you will need to re-enter your payee’s on the new site.  If you would like us to assist you in re-entering your payee’s please contact our Customer Service Department by phone at 770.949.2500 or by email at dcbank@dcbank.com.

PRE-CONVERSION CONTACT NAME & NUMBER

Customer Service – 770.949.2500 or dcbank@dcbank.com

OLD BILL PAYMENT SITE AVAILABILITY

We encourage you to transition to the new site as soon as possible.  June 15, 2008 will be the last day the old bill payment site will be available. 

If you have any questions at all, please call us at the number listed above.  We welcome an opportunity to assist you. 

Thank you in advance for your cooperation and understanding.   We hope you’ll join us in our enthusiasm for this very exciting and positive change. 

NEW SYSTEM INFORMATION

If you have any questions in regards to your new bill pay service please feel free to call 866-673-6953.  Hours of operation for support are Monday through Friday 7:30 am to 11:00 pm ET.   You may also contact us using LiveChat.

View our FAQs or Bill Pay Demo for More Information

 For additional information you may also review our Bill Pay Conversion Frequently Asked Questions (FAQs) or our Bill Pay Demo. 

We are constantly striving to offer you the best products and services. Once you’ve had a chance to use our new Bill Pay service, please feel free to let us know what you think. And, as always, if you have any questions, please do not hesitate to call or stop in.

Sincerely,

Billy Mayhew, President